Comparison

TidyHQ vs Eventbrite

Eventbrite is the biggest name in event ticketing — 200+ million tickets sold a year. If you're selling 500 tickets to a public concert, it does that well. But clubs don't sell tickets to strangers. Clubs run member events, trivia nights, AGMs, and fundraisers where they need to know who's a financial member, charge member pricing automatically, and reconcile the revenue in Xero. Eventbrite charges 5.35% + A$1.19 per ticket on top of payment processing. For a club running 20 events a year at 50 tickets each, that's roughly $2,800 AUD in Eventbrite fees alone. TidyHQ Pro is $890 AUD/year flat — and events are just one of ten things it does.

Where TidyHQ wins

Dramatically lower costs for clubs that run regular events. A $30 ticket on Eventbrite costs $3.67 in combined fees (service fee + payment processing — over 6.6% of the ticket price). The same ticket on TidyHQ Pro costs $1.33 total including Stripe. Over 1,000 tickets a year, that's $2,300+ in savings — more than enough to cover TidyHQ Pro's $890 annual subscription twice over. And events are just one module. TidyHQ also gives you membership management with auto-renewals, financial reporting with Xero sync, governance tools (meeting minutes, committee tasks, 25 GB document storage), email and SMS communications, an online shop, and a free plan with unlimited contacts. Eventbrite doesn't manage members, track renewals, record meeting minutes, or talk to Xero. It sells tickets.

Where Eventbrite wins

Eventbrite's public event marketplace gets real traffic — people browse it to find things to do. If your event targets the general public and discovery matters, that's genuine value TidyHQ can't match. Their attendee checkout is polished and trusted. Seating charts for performances and shows are mature. Marketing tools — email campaigns, social sharing, Facebook and Instagram ad integration — are built for promotion at scale. For one-off public events, festivals, or concerts where you're selling to strangers, Eventbrite is purpose-built for that job.

Best for

Clubs and associations that run regular events for their members — where you need member-only pricing, membership tracking, financial reporting, and governance in one platform. If your events are for your members, TidyHQ handles tickets and everything else. If you're a promoter selling 5,000 tickets to the public, Eventbrite does that well.

Feature comparison

Service fee (per ticket)

TidyHQ

1% + 20c (Pro) or 3% + 20c (Free)

Eventbrite

5.35% + A$1.19 per ticket

Payment processing (per order)

TidyHQ

Stripe (1.75% + 30c domestic)

Eventbrite

2.9% per order

Combined total on a $30 ticket

TidyHQ

$1.33 (Pro + Stripe)

Eventbrite

$3.99 (8.25% + A$1.49 combined)

Monthly subscription

TidyHQ

$890 AUD/year flat (Pro)

Eventbrite

$0 base — but $15–$100/month for Pro marketing tools

Cost for 1,000 tickets/year at $30 each

TidyHQ

$890 sub + $500 fees + Stripe = ~$2,215 AUD total

Eventbrite

~$2,795 AUD in service fees alone + processing

Online memberships

TidyHQ

Tiers, auto-renewals, family

Eventbrite

Member-only event pricing

TidyHQ

Financial members see their price automatically

Eventbrite

✗ Discount codes only

Event ticketing

TidyHQ

With member pricing, RSVPs, QR check-in

Eventbrite

(excellent — marketplace discovery, marketing tools)

Event discovery marketplace

TidyHQ

Eventbrite

(strong — public browsing and search)

Seating charts

TidyHQ

Eventbrite

(mature — reserved seating, GA sections)

Financial reporting

TidyHQ

Across memberships, events, and shop

Eventbrite

Event sales analytics only

Accounting integration (Xero)

TidyHQ

Native two-way sync

Eventbrite

Meeting minutes & governance

TidyHQ

Agendas, minutes, action items

Eventbrite

Task management

TidyHQ

Assigned to committee roles

Eventbrite

Email & SMS communications

TidyHQ

To full membership with segmentation

Eventbrite

Event attendee emails only (Pro for marketing)

Document storage

TidyHQ

25 GB

Eventbrite

Online shop

TidyHQ

With member pricing

Eventbrite

Free tier

TidyHQ

Full features, unlimited contacts

Eventbrite

Free events only (no ticketing fees on free events)

Recurring/series events

TidyHQ

Eventbrite

Mobile check-in

TidyHQ

QR code

Eventbrite

Organizer app

Refund policy for organisers

TidyHQ

Full refund to organiser

Eventbrite

Eventbrite keeps its service fee on refunds

Payout timing

TidyHQ

Standard Stripe schedule (2 business days AU)

Eventbrite

5–7 business days after event ends (or 3% fee for instant)

API access

TidyHQ

Eventbrite

Australian support

TidyHQ

Eventbrite

Limited — acquired by Italian company Bending Spoons in 2025

*Approximate conversion: 1 AUD ≈ 0.65 USD ≈ 0.50 GBP. Actual rates may vary.

Key differences

Your ticket fees don't eat your fundraiser

Eventbrite charges a service fee (3.7% + $1.79 per ticket in the US) plus a payment processing fee (2.9% per order) — that's over 6.6% combined on every ticket. A club selling 50 tickets at $30 for a trivia night pays over $180 in Eventbrite fees. The same event on TidyHQ Pro costs $25 in platform fees plus Stripe. Run 20 events a year and the difference is over $3,000. That's a lot of sausage sizzles to make up the gap.

Member pricing without discount code workarounds

Eventbrite doesn't know who your members are. If you want financial members to pay $20 and non-members to pay $30, you're creating discount codes and emailing them out — and hoping nobody shares the code on Facebook. TidyHQ connects your event to your membership database. Financial members see their price at checkout. No codes, no workarounds, no leakage.

Your treasurer sees the full picture

Eventbrite reports on event ticket sales. Full stop. TidyHQ reports on memberships, events, shop sales, and other income — with Xero sync so your treasurer isn't copying numbers between systems for the AGM report. Club finances don't start and end with events.

You keep your fees when attendees cancel

Eventbrite keeps its service fee when you refund an attendee — you absorb the cost. For a club event where plans change and refunds happen, that adds up. TidyHQ uses Stripe's standard refund process.

What Eventbrite does well

Eventbrite's public event marketplace gets real traffic — people browse it to find things to do. If your event targets the general public and discovery matters, that's genuine value TidyHQ can't match. Their attendee checkout is polished and trusted. Seating charts for performances and shows are mature. Marketing tools — email campaigns, social sharing, Facebook and Instagram ad integration — are built for promotion at scale. For one-off public events, festivals, or concerts where you're selling to strangers, Eventbrite is purpose-built for that job.

We think honest comparisons build more trust than pretending competitors don’t exist. Try both and see which one your committee actually uses.

Is TidyHQ right for you?

TidyHQ is the better choice if…

  • Your events are for your members, not the general public
  • You want member-only pricing without discount code workarounds
  • You run 10+ events a year and want predictable costs instead of per-ticket fees
  • You need membership management, financial reporting, and governance alongside events
  • You're an Australian club and want Xero integration and local support
  • You want one platform for the whole club, not just a ticketing tool

Eventbrite might be better if…

  • You sell tickets to the general public and need event discovery and promotion
  • You need seating charts for performances, shows, or large venues
  • Your events are one-off public events, not recurring club functions
  • You want built-in Facebook and Instagram ad tools to reach new audiences
  • You don't manage members — you manage events

Frequently asked questions

Common questions about using Eventbrite vs TidyHQ for membership organisations.

In Australia, Eventbrite charges 5.35% + A$1.19 per paid ticket plus payment processing (2.5% for Australian cards). For a $30 ticket, that's roughly $3.67 in combined fees — over 12% of the ticket price. In the US, it's 3.7% + $1.79 per ticket. For a club running 20 events a year at 50 tickets each, that adds up to roughly $2,800 AUD in Eventbrite fees alone. TidyHQ Pro is $890 AUD/year flat with 1% + 20c transaction fees plus Stripe.

No. Eventbrite is a ticketing platform — it sells tickets to events. It doesn't manage memberships, track renewals, store payment history, or distinguish between financial and lapsed members. If your events need member-only pricing, attendance tracking tied to membership records, or member vs non-member reporting, you need a club management platform like TidyHQ.

Not easily. Eventbrite can create promo codes for discounted tickets, but it doesn't know who your members are. You'd need to manually create and distribute codes, then hope non-members don't get them. TidyHQ connects your membership database to your events — financial members automatically see their discounted price at checkout.

No. Eventbrite has basic reporting on event sales but doesn't integrate with Xero or other accounting software. TidyHQ syncs event revenue, membership payments, and invoices directly into Xero — so your treasurer sees the complete financial picture, not just event sales in isolation.

Eventbrite is excellent for selling tickets to public events where you need discovery, promotion, and large-scale ticketing. But for clubs running regular member events — trivia nights, AGMs, fundraisers, social functions — the per-ticket fees add up fast and you lose the connection between event attendance and membership records. TidyHQ handles both events and the club behind them.

Sources

Claims in this comparison are based on publicly available information. Verify current pricing and features directly with each provider.

  1. 1
    Eventbrite pricing (Australia)Per-ticket fee structure for Australian events
  2. 2
    Eventbrite pricing (US)Per-ticket fee structure for US events
  3. 3
    Eventbrite reviews on CapterraVerified user reviews for event ticketing

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