Memberships
Membership renewals that actually happen.
Stop chasing members. Send automated renewal requests, accept payments online, and watch lapsed members come back.
No credit card required. Set up in minutes.
Trusted by 10,000+ organisations across 32 countries.
Why clubs lose money at renewal time.
Members forget to renew
You send one email in January and hope. Most members see it buried in their inbox and don't act. Renewal rates drop year after year.
Cash collection is painful
Members promise to pay but need a bank transfer link, or say "I'll bring it to the next meeting." It never happens.
Lapsed members are invisible until too late
By the time you notice someone hasn't renewed, three months have passed and you've lost the habit.
Automated Renewals
Renewals on autopilot.
Set your schedule once. TidyHQ sends personalised reminders at 60, 30, and 14 days before expiry. Members click, pay, done. No chasing, no spreadsheets, no Sunday afternoon texts.
3
automatic reminders per member
95%
renew without human follow-up
Friendly reminder: your membership expires soon
Renewal due — click to pay online
Last chance: renew before you lose access
Payment received
Just now
One-Click Payments
Members click a link and pay.
No bank transfers. No "I'll bring cash to the next meeting." Members pay by card or bank transfer in under a minute from any device. Receipt, confirmation, and updated membership card — all automatic.
Dashboard & Levels
Know exactly where you stand.
See who's active, who's lapsed, and who's about to expire — all in real time. Create unlimited membership levels with custom pricing, durations, and fields. Filter, export, and report to the committee in minutes, not hours.
Member Status
Membership Levels
Digital Membership Cards
Every member carries your club in their pocket.
No printing. No posting. No lost cards. TidyHQ digital membership cards live in Apple Wallet and Google Wallet — branded to your organisation, scannable at the door, and updated the moment a member renews.
Not all digital cards are created equal.
Most platforms offer a basic downloadable card or require a third-party add-on. TidyHQ cards are native, location-aware, and data-rich — built for the real world where someone at the gate needs to verify a member in two seconds.
Apple Wallet + Google Wallet
Location-based lock screen alerts
Custom data fields on card (up to 10)
Full member profile in barcode
Per-level card design
Auto-update on renewal
No third-party integration needed
Part of full membership platform
| Feature | TidyHQ | Wild Apricot | iMIS | JoinIt | MemberPlanet |
|---|---|---|---|---|---|
| Apple Wallet + Google Wallet | Via add-on | Via Cuseum | × | ||
| Location-based lock screen alerts | × | × | × | × | |
| Custom data fields on card (up to 10) | × | Limited | × | × | |
| Full member profile in barcode | Basic | Basic | Basic | × | |
| Per-level card design | × | ||||
| Auto-update on renewal | Via add-on | Via add-on | × | ||
| No third-party integration needed | × | × | × | ||
| Part of full membership platform | Partial |
Why location-aware cards matter
When a member walks into your clubhouse, their card pops up on their iPhone lock screen — no searching through apps, no digging through emails. They flash it at the door and walk in. For gate staff, it’s a one-scan check: financial member, correct level, not expired. Wild Apricot and iMIS require third-party add-ons like PassKit or Cuseum to get wallet cards at all — and even then, they don’t support location triggers or custom data fields.
Family Memberships
One family. One payment. Every member accounted for.
Most platforms treat family memberships as an afterthought — a shared login or a note on a spreadsheet. TidyHQ builds families into the membership model properly: tiered pricing, individual profiles, personal digital cards, and custom data collection per member type.
Example pricing structure
Pricing is fully customisable per membership level. Set any amount — including $0 — for any person type.
One payment, every family member covered
Parents pay once. Adults, children, everyone — bundled into a single transaction with tiered pricing per person type.
Individual profiles for each person
Every family member gets their own contact profile with their own name, photo, custom fields, and event history. No shared logins.
Tiered pricing that makes sense
First adult at full rate, additional adults discounted, children at a different rate. Set any amount — including free — for each person type.
Each member gets their own digital card
Every person on a family membership gets an individual Apple Wallet or Google Wallet card with their own name and details.
Custom fields per member type
Collect different information for adults vs children. Emergency contacts for juniors, working-with-children check numbers for coaches.
Members see their family in their portal
When a member logs in, they see all family members linked to their membership. Transparent, self-service, no admin calls needed.
Automate the entire renewal lifecycle.
Scheduled reminders, online payments, instant status updates. No manual steps.
Reminder Sent
Automated emails go out 60, 30, and 14 days before expiry.
Payment Received
Member clicks the link and pays online in under a minute.
Confirmation
Receipt and renewed membership card delivered instantly.
Status Updated
Member record flips to active. Dashboard updates in real time.
Lapsed Recovery
"We miss you" campaign sent automatically to anyone who didn't renew.
How memberships transform renewal time.
Higher renewal rates
without manual chasing
Automated reminders and frictionless payments mean more members actually renew. Your membership secretary stops spending weekends chasing dues.
AGM prep in hours
instead of the usual weeks
Know exactly who’s active and who’s lapsed before AGM notices go out.
On-the-day revenue
without cash handling
Members pay by card on the spot. No cash floats. No "remind me next week." Revenue flows directly into your finance reports.
Customer story
“TidyHQ has made our life easy in terms of keeping a tab on memberships, in terms of membership renewals and as a communication tool.”
Sudhir Juneja
Co-founder & President, Point Cook Business Association
95% of members who receive automated renewal reminders complete their renewal online — without human follow-up.
TidyHQ data, 2026
Up and running in an afternoon.
No consultants. No onboarding fee. No six-week implementation.
Import your members
Upload a CSV from your spreadsheet, or start fresh. TidyHQ maps your columns automatically.
Set up membership levels
Create your tiers — junior, senior, family, life. Set prices, durations, and custom fields for each.
Turn on auto-renewals
Enable reminders and payment links. Members renew themselves. You watch the numbers go up.
Switching is easier than you think.
However you manage members today, we can get you across.
Switching from
Spreadsheets
Upload your CSV. TidyHQ maps the columns. Your members are in the system in minutes, not months.
Switching from
WildApricot
Export your members, import into TidyHQ. Get Australian support, Xero integration, and governance tools WildApricot doesn't offer.
See full comparisonSwitching from
Paper and cash
Members pay online. Receipts are automatic. The treasurer stops reconciling bank statements against a receipt book.
Frequently asked questions
Quick answers about Memberships in TidyHQ.
You set the schedule — for example, 60 days, 30 days, 14 days, and on expiry. TidyHQ sends personalised emails to each member with a link to renew and pay online. You customise the email content once and the system handles the rest.
Yes. Members click a link in their renewal email and pay by credit card or direct debit via Stripe. Payment is recorded instantly on their contact record. No bank transfers to reconcile, no cash to collect.
Yes. Create unlimited membership tiers — Senior, Junior, Family, Social, Life Member — each with its own price, renewal date, and benefits. Members choose their tier when they sign up or renew online.
Their status changes to lapsed automatically. You can set up a "we miss you" re-engagement campaign that sends after a configurable period, with a quick rejoin link. You always see who has lapsed and when.
No. TidyHQ uses flat pricing. Whether you have 20 members or 5,000, the price stays the same. This is different from competitors like Wild Apricot that charge per-contact fees that increase as you grow.
Yes. Create a free tier for honorary members, life members, or juniors, alongside paid tiers. All members appear in the same database regardless of tier, with their status clearly visible.
Stop chasing renewals. Let them come to you.
Start free. No credit card. No setup fee.