Memberships
Membership renewals that actually happen.
Stop chasing members. Send automated renewal requests, accept payments online, and watch lapsed members come back.
Why clubs lose money at renewal time.
Members forget to renew
You send one email in January and hope. Most members see it buried in their inbox and don't act. Renewal rates drop year after year.
Cash collection is painful
Members promise to pay but need a bank transfer link, or say "I'll bring it to the next meeting." It never happens.
Lapsed members are invisible until too late
By the time you notice someone hasn't renewed, three months have passed and you've lost the habit.
Everything you need to run memberships.
From first signup to annual renewal, every step is handled.
Automated Renewals
Send reminder emails 60 days, 30 days, 14 days before expiry. Customise each one.
One-Click Payments
Members click a link and pay by card or bank transfer. No forms. No friction.
Membership Levels
Unlimited tiers: junior, senior, family, life, honorary. Each with its own price, duration, and custom fields.
Family Memberships
Link family members together. One payment covers the household. Each person gets their own profile.
Digital Membership Cards
Branded cards on every member's phone. Scan at the door. No printing, no posting, no lost cards.
Custom Fields
Collect exactly what you need at signup. Dietary requirements, emergency contacts, shirt sizes.
Recurring Subscriptions
Set up auto-renew so members pay automatically when their membership expires. Zero manual work.
Real-Time Dashboard
See who's active, who's lapsed, and who's about to expire. Filter by level, date, or custom field.
Digital Membership Cards
Every member carries your club in their pocket.
No printing. No posting. No lost cards. TidyHQ digital membership cards live in Apple Wallet and Google Wallet — branded to your organisation, scannable at the door, and updated the moment a member renews.
Apple Wallet & Google Wallet
Members add their card to the same wallet they use for boarding passes. Always on their phone, always current.
Location-aware lock screen
Set up to 10 locations. When a member arrives at your venue, their card appears on their lock screen automatically.
Scan-to-verify at the door
QR barcode encodes member ID, name, level, status, and expiry. One scan at the gate — instant verification.
Branded per membership level
Your logo, your colours. Juniors look different from life members. Each tier gets its own card design.
Auto-updates on renewal
When a member renews, their card updates in their wallet within seconds. No new card to issue or distribute.
Full profile in one barcode
Name, DOB, emergency contact, membership level, subscription status, expiry — all encoded in a single scan.
Not all digital cards are created equal.
Most membership platforms offer a basic downloadable card or require a third-party add-on for wallet integration. TidyHQ cards are native, location-aware, and data-rich — built for the real world where someone at the gate needs to verify a member in two seconds.
| Feature | TidyHQ | Wild Apricot | iMIS | JoinIt | MemberPlanet |
|---|---|---|---|---|---|
| Apple Wallet + Google Wallet | Via add-on | Via Cuseum | × | ||
| Location-based lock screen alerts | × | × | × | × | |
| Custom data fields on card (up to 10) | × | Limited | × | × | |
| Full member profile in barcode | Basic | Basic | Basic | × | |
| Per-level card design | × | ||||
| Auto-update on renewal | Via add-on | Via add-on | × | ||
| No third-party integration needed | × | × | × | ||
| Part of full membership platform | Partial |
Why location-aware cards matter
When a member walks into your clubhouse, their card pops up on their iPhone lock screen — no searching through apps, no digging through emails. They flash it at the door and walk in. For gate staff, it’s a one-scan check: financial member, correct level, not expired. Wild Apricot and iMIS require third-party add-ons like PassKit or Cuseum to get wallet cards at all — and even then, they don’t support location triggers or custom data fields.
Family Memberships
One family. One payment. Every member accounted for.
Most platforms treat family memberships as an afterthought — a shared login or a note on a spreadsheet. TidyHQ builds families into the membership model properly: tiered pricing, individual profiles, personal digital cards, and custom data collection per member type.
Example pricing structure
Pricing is fully customisable per membership level. Set any amount — including $0 — for any person type.
One payment, every family member covered
Parents pay once. Adults, children, everyone — bundled into a single transaction with tiered pricing per person type.
Individual profiles for each person
Every family member gets their own contact profile with their own name, photo, custom fields, and event history. No shared logins.
Tiered pricing that makes sense
First adult at full rate, additional adults discounted, children at a different rate. Set any amount — including free — for each person type.
Each member gets their own digital card
Every person on a family membership gets an individual Apple Wallet or Google Wallet card with their own name and details.
Custom fields per member type
Collect different information for adults vs children. Emergency contacts for juniors, working-with-children check numbers for coaches.
Members see their family in their portal
When a member logs in, they see all family members linked to their membership. Transparent, self-service, no admin calls needed.
Automate the entire renewal lifecycle.
Scheduled reminders, online payments, instant status updates. No manual steps.
Reminder Sent
Automated emails go out 60, 30, and 14 days before expiry.
Payment Received
Member clicks the link and pays online in under a minute.
Confirmation
Receipt and renewed membership card delivered instantly.
Status Updated
Member record flips to active. Dashboard updates in real time.
Lapsed Recovery
"We miss you" campaign sent automatically to anyone who didn't renew.
How memberships transform renewal time.
60% to 85%
renewal rates
Automated reminders and frictionless payments mean more members actually renew. One club went from chasing 40 members to chasing five.
6 hours
instead of 20 on AGM prep
You know exactly who's active and who's lapsed before AGM notices go out. Committee roles and voting go to current members only.
35%
increase in on-the-day revenue
Members show up at an event and pay by card on the spot. No cash handling. No "remind me next week."
95 percent
of members who receive automated renewal reminders complete their renewal online without human follow-up.
TidyHQ data, 2026
Customer story
“TidyHQ has made our life easy in terms of keeping a tab on memberships, in terms of membership renewals and as a communication tool.”
Sudhir Juneja, Co-founder and President — Point Cook Business Association
Read the full storyUp and running in an afternoon.
No consultants. No onboarding fee. No six-week implementation.
Import your members
Upload a CSV from your spreadsheet, or start fresh. TidyHQ maps your columns automatically.
Set up membership levels
Create your tiers — junior, senior, family, life. Set prices, durations, and custom fields for each.
Turn on auto-renewals
Enable reminders and payment links. Members renew themselves. You watch the numbers go up.
Switching is easier than you think.
However you manage members today, we can get you across.
Switching from
Spreadsheets
Upload your CSV. TidyHQ maps the columns. Your members are in the system in minutes, not months.
Switching from
WildApricot
Export your members, import into TidyHQ. Get Australian support, Xero integration, and governance tools WildApricot doesn't offer.
See full comparisonSwitching from
Paper and cash
Members pay online. Receipts are automatic. The treasurer stops reconciling bank statements against a receipt book.
Stop chasing renewals. Let them come to you.
Start free. No credit card. No setup fee.