Communications
Every member message. One inbox.
Send emails and SMS directly from your contact database. See every reply in a shared inbox so nothing gets lost in someone's personal email.
No credit card required. Set up in minutes.
Trusted by 10,000+ organisations across 32 countries.
Why your club's messages go missing.
Replies land in someone's personal inbox
The secretary sends a club email from their Gmail. Replies go to their personal inbox. When they step down, three months of member replies vanish.
No one knows what's already been said
A member calls about their renewal. You have no idea what emails they've received because they went through someone else's account.
Bulk emails that ignore membership status
You send the same message to every contact because there's no way to filter by financial members, lapsed members, or event attendees.
Messaging that knows your members.
Email and SMS connected to your contact database, with a shared inbox for the whole committee.
Shared global inbox
Every reply to every club email lands in one inbox. Any committee member can pick it up. No messages lost to personal accounts.
Send by membership status
Email all financial members, or just lapsed members, or just event attendees. Filters pull directly from your contact database.
Email and SMS in one place
Send a reminder by email and follow up by SMS a week later. Both channels, one tool, full history on the contact record.
Templates for recurring messages
AGM notices, renewal reminders, event announcements — save them as templates and send in two clicks next time.
How clubs stop losing messages.
AGM notice that actually reaches everyone
Filter to financial members only, send the AGM notice by email, follow up lapsed members with an SMS nudge to renew before voting.
AGM attendance increased by 25 percent in one cycle.
New secretary picks up without a gap
The outgoing secretary's conversations are all in the shared inbox. The new secretary reads them and replies the same day.
Zero lost member conversations during committee handover.
Event follow-up that writes itself
After a fundraiser, email all attendees a thank-you with total raised. Filter out no-shows so they don't get an awkward message.
Post-event follow-up done in 10 minutes instead of an hour.
Communications with context
Email and SMS sent to your member database, segmented by membership status, tier, or custom field — without building manual lists. The right message reaches the right people.
Customer story
“TidyHQ has made our life easy as a communication tool and as a team operations tool.”
Sudhir Juneja, Co-founder and President — Point Cook Business Association
Read the full storyFrequently asked questions
Quick answers about Communications in TidyHQ.
Yes. Every reply to every club email lands in a shared global inbox. Any committee member can pick it up and respond. When the secretary changes, the conversation history stays with the club, not the person.
Yes. Filter your mailing list by membership status, custom fields, groups, event attendance, or any combination. Send a renewal reminder to lapsed members only, or a newsletter to financial members only.
Yes. Send SMS messages from the same interface you use for email. Both channels are tracked on the contact record so you can see the full communication history for each member.
Yes. Save any email as a template — AGM notices, renewal reminders, event announcements, welcome messages. Send them in two clicks next time without rewriting the content.
No. TidyHQ includes email sending, SMS, templates, and a shared inbox. Because it is connected directly to your contact database, segmentation is automatic. There is no need to sync or export lists to a third-party tool.
No more messages lost to personal inboxes.
Start free. No credit card. No setup fee.