Communications
Every member message. One inbox.
Send emails directly from your contact database. See every reply in a shared inbox so nothing gets lost in someone's personal email.
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Trusted by 10,000+ organisations across 32 countries.
Last reviewed January 2026
Why your club's messages go missing.
Replies land in someone's personal inbox
The secretary sends a club email from their Gmail. Replies go to their personal inbox. When they step down, three months of member replies vanish.
No one knows what's already been said
A member calls about their renewal. You have no idea what emails they've received because they went through someone else's account.
Bulk emails that ignore membership status
You send the same message to every contact because there's no way to filter by financial members, lapsed members, or event attendees.
Messaging that knows your members.
Email connected to your contact database, with a shared inbox for the whole committee.
Shared global inbox
Every reply to every club email lands in one inbox. Any committee member can pick it up. No messages lost to personal accounts.
Send by membership status
Email all financial members, or just lapsed members, or just event attendees. Filters pull directly from your contact database.
Scheduled sending
Write the AGM notice now, schedule it to send next Tuesday. Emails queue until the time you set — no need to be at the computer when it goes out.
Reusable signatures
Set up a club email signature once and reuse it across every message. Keeps your outbound email consistent without rewriting the footer every time.
How clubs stop losing messages.
AGM notice that actually reaches everyone
Filter to financial members only and send the AGM notice by email. Follow up lapsed members separately with a renewal reminder before voting closes.
AGM attendance increased by 25 percent in one cycle.
New secretary picks up without a gap
The outgoing secretary's conversations are all in the shared inbox. The new secretary reads them and replies the same day.
Zero lost member conversations during committee handover.
Event follow-up that writes itself
After a fundraiser, email all attendees a thank-you with total raised. Filter out no-shows so they don't get an awkward message.
Post-event follow-up done in 10 minutes instead of an hour.
Communications with context
Email sent to your member database, segmented by membership status, tier, or custom field — without building manual lists. The right message reaches the right people.
Customer story
“TidyHQ has made our life easy as a communication tool and as a team operations tool.”
Sudhir Juneja, Co-founder and President — Point Cook Business Association
Read the full storyFrequently asked questions
Quick answers about Communications in TidyHQ.
Yes. Every reply to every club email lands in a shared global inbox. Any committee member can pick it up and respond. When the secretary changes, the conversation history stays with the club, not the person.
Yes. Filter your mailing list by membership status, custom fields, groups, event attendance, or any combination. Send a renewal reminder to lapsed members only, or a newsletter to financial members only.
Yes, in two ways. Set up a reusable email signature so your footer is always consistent. You can also copy a previously sent email as the starting point for a new one — useful for AGM notices or renewal reminders that follow the same structure each year.
Not necessarily. TidyHQ includes email sending and a shared inbox connected directly to your contact database, so segmentation is automatic for most clubs. If you prefer Mailchimp, TidyHQ can sync your contact groups to Mailchimp audiences automatically — contacts are pushed across and tagged by group name, so your Mailchimp lists stay current without manual exports.
No more messages lost to personal inboxes.
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