TidyHQ vs MemberPlanet
MemberPlanet's fee structure is where this comparison gets interesting. They charge a platform fee (1-4%) on every transaction, on top of payment processing fees (3% + $0.30), on top of your monthly subscription. On their free plan, a $100 membership fee costs your member $7.30 in fees. On TidyHQ's free plan, the same transaction costs $3.20. On TidyHQ Pro, it's $1.20. The maths doesn't get better for MemberPlanet at any plan level.
Where TidyHQ wins
Dramatically lower transaction costs at every tier. TidyHQ Free charges 3% + 20c per transaction — MemberPlanet Free charges 4% platform fee plus 3% + $0.30 processing (effectively 7% + $0.30). TidyHQ Pro charges 1% + 20c — MemberPlanet Pro still charges 1% platform fee plus 3% + $0.30 (effectively 4% + $0.30). On $50,000 in annual membership fees, TidyHQ Pro saves you roughly $1,550 in fees versus MemberPlanet Pro. Plus: Xero integration, governance tools MemberPlanet doesn't have (meeting minutes, committee tasks, 25 GB document storage), unlimited admin seats on all plans, and no email or text credit limits.
Where MemberPlanet wins
MemberPlanet has built solid features for the US fraternity and sorority market — chapter management, group-specific billing, and workflows designed for Greek life organisations. Their events functionality is decent. Smart List and Advanced Directory Search on higher plans are real features. If you're a US-based Greek life organisation already in their ecosystem, the chapter management is relevant.
Best for
Any organisation that processes membership payments and wants to keep more of the money. The fee savings alone justify the switch for most clubs. Add Xero integration, governance tools, unlimited admin seats, and no communication caps — and it's not close.
Annual cost comparison
Drag the slider to see how subscription costs compare at your club’s size.
$890 AUD/year
- ✓ Service fees: 1% + 20c (plus Stripe)
- ✓ Unlimited contacts, members & administrators
- ✓ 30,000 emails/month
- ✓ Unlimited apps & integrations
- ✓ Digital membership cards
- ✓ Custom domain & priority support
- ✓ Open API
MemberPlanet
$930 AUD/year*
Essentials plan ($50/mo + 2% platform fee)
Save $40/year with TidyHQ(4% less)
Plus governance tools, Xero integration, and no penalty fees.
Subscription costs only — transaction fees excluded. Based on publicly available pricing as of April 2026. Annual billing discounts not applied. Actual costs may vary. *Approximate conversion: 1 AUD ≈ 0.65 USD ≈ 0.50 GBP.
Feature comparison
Subscription (mid-tier)
TidyHQ
$890 AUD/year flatMemberPlanet
~$155 AUD/month (~$1,860/yr)Payment processing fee
TidyHQ
1% + 20c + Stripe (1.75% + 30c AU)MemberPlanet
3% + $0.30/transactionPlatform fee
TidyHQ
NoneMemberPlanet
1–4% on top of processing (4% Free, 2% Essentials, 1% Pro/Premium)Online memberships
TidyHQ
MemberPlanet
Event ticketing
TidyHQ
MemberPlanet
Financial reporting
TidyHQ
MemberPlanet
BasicAccounting integration (Xero)
TidyHQ
Native two-way syncMemberPlanet
Meeting minutes & governance
TidyHQ
Agendas, minutes, action itemsMemberPlanet
Task management
TidyHQ
Assigned to committee rolesMemberPlanet
Email communications
TidyHQ
UnlimitedMemberPlanet
100–10,000 credits (varies by plan)SMS/text messaging
TidyHQ
MemberPlanet
100–2,500 credits (varies by plan)Document storage
TidyHQ
25 GBMemberPlanet
Advanced directory search
TidyHQ
MemberPlanet
Pro & Premium onlyPriority support
TidyHQ
All plansMemberPlanet
Pro & Premium onlyFree tier
TidyHQ
(unlimited contacts, full features)MemberPlanet
(4% platform fee, 100 email credits)Australian support
TidyHQ
MemberPlanet
✗ (US hours)AUD pricing
TidyHQ
MemberPlanet
✗ (USD)*Approximate conversion: 1 AUD ≈ 0.65 USD ≈ 0.50 GBP. Actual rates may vary.
Key differences
No platform fee eating your revenue
MemberPlanet charges a platform fee on every transaction — 4% on the free plan, 2% on Essentials, 1% on Pro and Premium — on top of the 3% + $0.30 payment processing fee. For a club collecting $50,000 in annual membership fees on the Essentials plan, that's $1,000 in platform fees alone, plus $1,650 in processing fees. TidyHQ charges 1% + 20c with no additional platform fee.
No email or text credit limits
MemberPlanet caps email credits at 100 (free) to 10,000 (Premium) and group text credits at 100 to 2,500. If you run out, you pay extra — $25 for 10,000 emails, $100 for 5,000 texts. TidyHQ doesn't ration your member communications.
Governance tools for your committee
Meeting minutes with action items. Committee tasks that survive role changes. Document storage for policies, constitutions, and handover notes. This is the governance layer clubs need for compliance and AGM preparation — and MemberPlanet doesn't offer any of it.
Your treasurer will thank you
Australian clubs run on Xero. TidyHQ syncs natively — membership payments, event revenue, and invoices flow straight into your accounting. MemberPlanet doesn't offer Xero integration at all.
What MemberPlanet does well
MemberPlanet has built solid features for the US fraternity and sorority market — chapter management, group-specific billing, and workflows designed for Greek life organisations. Their events functionality is decent. Smart List and Advanced Directory Search on higher plans are real features. If you're a US-based Greek life organisation already in their ecosystem, the chapter management is relevant.
We think honest comparisons build more trust than pretending competitors don’t exist. Try both and see which one your committee actually uses.
Is TidyHQ right for you?
TidyHQ is the better choice if…
- You're an Australian organisation wanting local support and AUD pricing
- You want transparent pricing without layered platform fees on every transaction
- You need Xero integration for your financial workflow
- You need governance tools — meeting minutes, tasks, documents
- You send more than a handful of emails or texts per month and don't want credit limits
MemberPlanet might be better if…
- •You're a US-based fraternity, sorority, or Greek life organisation
- •You need Smart List Functionality or Advanced Directory Search features
- •You want a free plan and can accept the 4% platform fee on transactions
- •You're already on MemberPlanet and your workflows depend on their chapter management
Frequently asked questions
Common questions about using MemberPlanet vs TidyHQ for membership organisations.
More than the sticker price suggests. MemberPlanet charges a monthly subscription ($0–$175/month by tier) plus a platform fee on every transaction (4% on the free plan, 2% on Essentials, 1% on Pro/Premium) plus payment processing (3% + $0.30). On the Essentials plan ($50/month), a $100 membership fee costs your member $5.30 in combined fees. On TidyHQ Pro ($890 AUD/year), the same transaction costs $1.20 including Stripe.
No. MemberPlanet doesn't integrate with Xero or any Australian accounting software. For Australian clubs where Xero is the standard accounting platform, this is a significant gap. TidyHQ syncs natively with Xero — membership payments, event revenue, and invoices flow directly into your accounts.
Yes. MemberPlanet limits email credits to 100 (free) up to 10,000 (Premium) and group text credits to 100–2,500 depending on plan. If you exceed the cap, you pay extra — $25 for 10,000 emails, $100 for 5,000 texts. TidyHQ Pro includes 30,000 emails per month with no text message caps.
MemberPlanet is US-focused — pricing is in USD, support is on US hours, and it's strongest for US fraternities and sororities. It doesn't offer Xero integration, AUD pricing, or Australian business hours support. TidyHQ is Australian-built with all of these.
MemberPlanet charges a platform fee on every transaction: 4% on the free Basic plan, 2% on Essentials ($50/month), and 1% on Pro ($100/month) and Premium ($175/month). This is in addition to the 3% + $0.30 payment processing fee. On $50,000 in annual membership revenue, the Essentials plan platform fee alone is $1,000/year — on top of $600/year in subscription fees and $1,650 in processing fees.
Sources
Claims in this comparison are based on publicly available information. Verify current pricing and features directly with each provider.
- 1MemberPlanet pricing— Subscription tiers and platform fee structure
- 2MemberPlanet reviews on Capterra— Verified user reviews for membership management