TidyHQ vs MemberPlanet
MemberPlanet is a US-based membership platform with solid event tools and good fraternity/sorority features — if you're in that world, they understand it. TidyHQ is Australian-built with Xero integration, governance tools, and a free tier. The geographic divide is the honest story here: MemberPlanet is designed for the US market, TidyHQ for Australia and New Zealand.
Where TidyHQ wins
Xero integration — the accounting software most Australian organisations actually use. Governance tools MemberPlanet doesn't have: meeting minutes with action items, committee task management, document storage. A free tier with unlimited contacts and full features. Australian support during Australian business hours. AUD pricing without currency conversion surprises. A modern UX that volunteers adopt without training.
Where MemberPlanet wins
MemberPlanet has built good features for the US fraternity and sorority market — chapter management, group-specific billing, and workflows that make sense for Greek life organisations. Their events functionality is solid. They integrate well with US-specific payment processors. If you're a US-based organisation in their target market, the platform fits.
Best for
Australian clubs and associations wanting local support, AUD pricing, Xero integration, and governance tools alongside memberships. Organisations that need a free tier to get started without commitment.
Feature comparison
| Feature | TidyHQ | MemberPlanet |
|---|---|---|
| Online memberships | ||
| Event ticketing | ||
| Financial reporting | Basic | |
| Accounting integration (Xero) | × | |
| Meeting minutes | × | |
| Task management | × | |
| Email & SMS communications | ||
| Document storage | × | |
| Free tier | (unlimited contacts) | × |
| Australian support | ✗ (US hours) | |
| AUD pricing | ✗ (USD) | |
| Mobile app |
Key differences
Built where you are, supported when you need it
MemberPlanet is US-based with US support hours and USD pricing. When your treasurer has a question at 10am AEST, nobody's answering. TidyHQ is Australian-built with support during Australian business hours and pricing in AUD.
Governance tools for your committee
Meeting minutes with action items. Committee tasks that survive role changes. Document storage for policies, constitutions, and handover notes. This is the governance layer Australian clubs need for compliance and AGM preparation — and MemberPlanet doesn't offer any of it.
Your treasurer will thank you
Australian clubs run on Xero. TidyHQ syncs natively — membership payments, event revenue, and invoices flow straight into your accounting. MemberPlanet doesn't offer Xero integration at all.
What MemberPlanet does well
MemberPlanet has built good features for the US fraternity and sorority market — chapter management, group-specific billing, and workflows that make sense for Greek life organisations. Their events functionality is solid. They integrate well with US-specific payment processors. If you're a US-based organisation in their target market, the platform fits.
No product is the right fit for everyone. If MemberPlanet’s strengths align with your primary needs, it may be the better choice.
Is TidyHQ right for you?
TidyHQ is the better choice if…
- You're an Australian organisation wanting local support and AUD pricing
- You need Xero integration for your financial workflow
- You need governance tools — meeting minutes, tasks, documents
- You want a free tier with full features and unlimited contacts
MemberPlanet might be better if…
- •You're a US-based fraternity, sorority, or Greek life organisation
- •You need US-specific payment processor integrations
- •You're already on MemberPlanet and your workflows depend on their chapter management