TidyHQ vs JustGo
Last reviewed October 2025
JustGo is the platform of choice for several UK National Governing Bodies — British Gymnastics, British Rowing, British Fencing use it for nationwide member registration and compliance. If your NGB mandates JustGo, that's typically non-negotiable. TidyHQ runs the layer your committee owns — memberships, finances, governance, comms — alongside whatever NGB-mandated platform is upstream. The question worth asking before signup is what your NGB can see when both platforms are in play.
Where TidyHQ wins
What your committee runs separately from the NGB. Members, finances, communications, events, meetings, and documents stay inside your tenant. NGBs see only what your committee elects to send through TidyConnect: who holds what role, your answers to Project Tasks, scoped comments.
Plus published flat pricing (JustGo is NGB-contract-dependent and clubs rarely see a clear rate), a permanent free tier, governance tools for the club side (meeting minutes with action items, committee task management, 25 GB document storage), modern interface volunteers adopt without training, and Xero integration (coming soon).
Where JustGo wins
JustGo's real strength is at the NGB level. Complex hierarchies (national body → region → county → club → member), mandatory compliance reporting, licensing workflows, safeguarding tracking at scale, and governance-specific reporting across thousands of affiliated clubs — these are genuinely well-built. If your NGB uses JustGo and mandates it for affiliated clubs, the integration benefits are real: member data flows upstream, affiliation fees are handled, compliance reports aggregate across the sport. For NGBs in British Gymnastics, British Rowing, British Fencing, and similar, JustGo is purpose-built.
Best for
UK clubs and associations whose NGB does not mandate JustGo, and who want flat pricing, governance tools, and a modern interface. Also viable as a TidyHQ pilot while still running NGB-mandated JustGo for upstream reporting.
Feature comparison
Built for
TidyHQ
The committee that runs the clubJustGo
The NGB that runs the federationWho funds it
TidyHQ
Your club, directlyJustGo
Typically the NGB via affiliation contractNGB sees member contact details by default
TidyHQ
✗ Stays inside your tenantJustGo
Structural visibilityNGB sees club financials by default
TidyHQ
✗ Stays inside your tenantJustGo
Structural visibilityNGB sees custom fields & admin notes by default
TidyHQ
✗ Admin-only fields are privateJustGo
Structural visibilityFederation integration model
TidyHQ
TidyConnect — consent-scoped per ProjectJustGo
Native parent-tenant — visibility default-onStarting price
TidyHQ
$0 free / $890 AUD/year ProJustGo
NGB-contract-dependent, usually not publishedPricing visibility
TidyHQ
PublishedJustGo
Usually NGB-negotiated, club doesn't see rateFree tier
TidyHQ
Free forever, unlimited contactsJustGo
Online memberships with tiers
TidyHQ
JustGo
Multi-level hierarchy (NGB → region → club → member)
TidyHQ
Via TidyConnectJustGo
Core strengthNGB-level compliance reporting
TidyHQ
JustGo
DeepLicensing and affiliation workflows
TidyHQ
BasicJustGo
Purpose-builtDBS and safeguarding tracking
TidyHQ
Via custom fieldsJustGo
NativeSubs collection (Stripe)
TidyHQ
JustGo
Event management
TidyHQ
Ticketing, RSVPs, member pricingJustGo
Meeting minutes & governance
TidyHQ
Agendas, minutes, action itemsJustGo
Focused on NGB governance, not club committeesCommittee task management
TidyHQ
Assigned to rolesJustGo
Document storage
TidyHQ
25 GB, private by defaultJustGo
VariesCASC participation tracking
TidyHQ
RoadmapJustGo
Via session attendanceXero integration
TidyHQ
Coming soonJustGo
Via exportAdmin seats
TidyHQ
UnlimitedJustGo
Varies*Approximate conversion: 1 AUD ≈ 0.65 USD ≈ 0.50 GBP. Actual rates may vary.
Key differences
Your NGB is an affiliation partner, not a parent
When the NGB owns the software, they own the relationship. JustGo's default is structural visibility — your NGB sees member records, registrations, finances, custom fields, comms, and audit logs without asking.
TidyHQ defaults the other way. NGBs see what your committee chooses to share through a TidyConnect Project. The platform takes a hand in the politics either way. We picked the side where the committee draws the line.
The promise your committee made to members holds
Every member who hands over a phone number, a DBS reference, a payment, did it on the committee's word. The promise has a perimeter the committee drew. Software either respects that perimeter or quietly redraws it.
Most clubs only notice the redraw when something goes wrong — an NGB uses contact details for a campaign the club didn't endorse, or pulls financial data into a benchmark report shared at a regional meeting nobody from the club attended. By then the trust is already spent.
Built for the club side, not just NGB reporting
JustGo's strength is NGB-level compliance and cross-club reporting. TidyHQ's strength is what happens inside a single club — subs, match fees, committee meetings, AGM prep, governance documents, and Xero sync (coming soon) for the treasurer. If your NGB doesn't mandate JustGo, the club-level tools in TidyHQ are typically more relevant to the people actually doing the work.
Flat pricing, visible before you commit
JustGo pricing for clubs is NGB-contract-dependent and often not directly visible. TidyHQ publishes every tier on /pricing with no demo gatekeep. Your committee sees the number and approves the spend without a sales process.
What JustGo does well
JustGo's real strength is at the NGB level. Complex hierarchies (national body → region → county → club → member), mandatory compliance reporting, licensing workflows, safeguarding tracking at scale, and governance-specific reporting across thousands of affiliated clubs — these are genuinely well-built. If your NGB uses JustGo and mandates it for affiliated clubs, the integration benefits are real: member data flows upstream, affiliation fees are handled, compliance reports aggregate across the sport. For NGBs in British Gymnastics, British Rowing, British Fencing, and similar, JustGo is purpose-built.
We think honest comparisons build more trust than pretending competitors don’t exist. Try both and see which one your committee actually uses.
Is TidyHQ right for you?
TidyHQ is the better choice if…
- Your NGB does not mandate JustGo for affiliated clubs
- You want published, flat pricing
- Club committee governance (minutes, tasks, documents) matters to your volunteers
- You need Xero integration for your treasurer's workflow
- You want a real free tier for piloting or for a small club
JustGo might be better if…
- •Your NGB — British Gymnastics, British Rowing, British Fencing, or similar — mandates JustGo for affiliated clubs
- •NGB-level compliance reporting with multi-level hierarchy is your core requirement
- •Native licensing and safeguarding workflows integrated with NGB databases matter
- •You're operating at the NGB level rather than the individual club level
Frequently asked questions
Common questions about using JustGo vs TidyHQ for membership organisations.
Typically yes — if your National Governing Body mandates JustGo for affiliated clubs (as British Gymnastics, British Rowing, British Fencing, and several others do), compliance usually requires staying on JustGo for upstream data flow. Some clubs run JustGo for NGB compliance and TidyHQ alongside for club-side operations (subs, committee work, finances) with data moving between via CSV.
Yes. Clubs with NGB-mandated JustGo often use TidyHQ for the club-side operations JustGo doesn't focus on: committee meetings with minutes and action items, document storage for AGM materials and safeguarding policies, and Xero integration (coming soon) for the treasurer. Member data can be maintained in both systems via periodic CSV sync.
JustGo pricing for clubs is typically set via the NGB contract rather than published directly. Clubs may pay a per-member fee, a flat affiliation cost, or have it included in their NGB affiliation fees — it depends on the NGB's arrangement. TidyHQ Pro is £475/year flat regardless of member count, with published pricing.
TidyConnect provides multi-level federation for sporting bodies, associations, and charities with regional chapters. For most UK clubs, the simpler single-club structure of TidyHQ Pro is sufficient. TidyConnect is a fit for associations operating at the state body or national body level.
JustGo supports Gift Aid claim exports and tracks session attendance that supports CASC participation evidence. TidyHQ doesn't currently offer Gift Aid claim handling or purpose-built CASC reporting — both are on our roadmap. Clubs that need either today run a separate tool alongside TidyHQ or stay with JustGo for those specific workflows.
JustGo's sweet spot is NGB-led sports. For non-sports associations (charities, professional bodies, community groups), JustGo is overbuilt relative to the typical club-level workflow. TidyHQ serves charities, professional associations, and community clubs with appropriate governance tools for non-sport contexts.
Sources
Claims in this comparison are based on publicly available information. Verify current pricing and features directly with each provider.
- 1JustGo official website— Product overview and NGB case studies
- 2JustGo NGB customers— British Gymnastics, British Rowing, British Fencing — context for NGB-led implementations
- 3JustGo on Capterra— User reviews and implementation feedback
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