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Guides

48 articles

Leading a Grassroots Sports Club by Geoff Wilson — book cover

Guides

The Handbook Every Grassroots Club Committee Needs on Their Shelf

Geoff Wilson's new Routledge handbook covers governance, game day, income and everything in between. Here's what club committees will actually use.

Colors for a Large Wall by Ellsworth Kelly, illustrating How to Write a Sponsorship Letter for Non-Profit Organisations

Guides

How to Write a Sponsorship Letter for Non-Profit Organisations

A sponsorship letter is not a begging letter. It is a business proposal. Here is how grant writers, commercial managers, and sponsorship advisors would actually write one.

Black Suprematistic Square by Kazimir Malevich, illustrating Whistleblowing in Sport: How to Build Channels People Will Actua

Governance

Whistleblowing in Sport: How to Build Channels People Will Actually Use

Most grassroots sport organisations have no proper whistleblowing mechanism. 'Email the chair' is not a reporting channel - especially when the complaint is about the chair.

Factory by Josef Albers, illustrating The Governance Self-Assessment Every Sport Organisation Should Run

Governance

The Governance Self-Assessment Every Sport Organisation Should Run

Most sport organisations have never formally assessed their own governance. The ISCA self-assessment framework can be done in 90 minutes with a whiteboard.

Alternate Not-Straight Lines (From the Right Side) and Broken Lines (From the Left Side) of Random Length by Sol LeWitt, illu

Guides

The State Sporting Body's Guide to Digital Transformation

230 affiliated clubs, a dozen different systems, and a board demanding consolidated reporting. Here's the practical guide to digital transformation.

Arrest 3 by Bridget Riley, illustrating How to Train Your Board on Ethics Using Real Dilemma Cases

Governance

How to Train Your Board on Ethics Using Real Dilemma Cases

Most governance training is passive: read the code, sign the form. Dilemma cases are active - here is a situation with no clean answer, what would you do?

Rule by Robert Ryman, illustrating Why Off-Field Operations Are the Missing Piece in Sports Federation Software

Guides

Why Off-Field Operations Are the Missing Piece in Sports Federation Software

Sports tech focuses on registrations and fixtures. But clubs fold because of governance failures, not fixture problems. That gap matters.

Volunteer coordination - 5 Data Silos Killing Your Multi-Chapter Organisation (And How to Fix Them)

Volunteer Management

5 Data Silos Killing Your Multi-Chapter Organisation (And How to Fix Them)

Five data silos that cost multi-chapter organisations money, members, and compliance - and the practical fixes for each.

Beat all the scattered by El Lissitzky, illustrating Investigation and Sanctions in Grassroots Sport: Due Process for Volunte

Governance

Investigation and Sanctions in Grassroots Sport: Due Process for Volunteers

Someone reports a concern. The chair and a mate 'look into it' over coffee. No written findings. No right of reply. That is not an investigation.

Club operations - Dealing with Sideline Behaviour in UK Grassroots Sport

Club Operations

Dealing with Sideline Behaviour in UK Grassroots Sport

When a parent loses it on the touchline, your response defines your club. Here's how to de-escalate using techniques from world-leading negotiators.

Book cover for 'Ingle-Tsingl-Khvat' by Mani Leib by El Lissitzky, illustrating Sideline Behavior in Youth Sports: De-escalati

Governance

Sideline Behavior in Youth Sports: De-escalation Tactics That Actually Work

When a parent loses it on the sideline, your response defines your organization. Here's how to de-escalate using techniques from world-leading negotiators.

Painted on 21st Street by Helen Frankenthaler, illustrating Membership Coordinator: Renewals, Onboarding, and Keeping People

Club Operations

Membership Coordinator: Renewals, Onboarding, and Keeping People

The membership coordinator is the front door of the club. Here is how to handle renewals, onboard new members, and track engagement.

Serial Project #1 ABCD by Sol LeWitt, illustrating How to Value Volunteer Time for Grant Applications

Guides

How to Value Volunteer Time for Grant Applications

Grant assessors want numbers, not narratives. Here is how to calculate and present the economic value of your club's volunteer labour using the ABS replacement cost method.

Book cover for 'Suprematic tale about two squares' by El Lissitzky, illustrating Sideline Behaviour in NZ Sport: How to De-es

Governance

Sideline Behaviour in NZ Sport: How to De-escalate When Emotions Run High

When a parent loses it on the sideline, your response defines your club. Here's how to de-escalate using techniques from world-leading negotiators.

Reciprocal Accords by Wassily Kandinsky, illustrating £24.7 Billion and Falling: What the UK's New Volunteering Report Means

Guides

£24.7 Billion and Falling: What the UK's New Volunteering Report Means for Sports Clubs

DCMS just put a price tag on volunteering in England: £24.7 billion a year. The problem is the number is based on 2021/22 data, and volunteering rates have been dropping ever since.

Volunteer coordination - Volunteer Coordination: Recruit, Roster, Recognise

Volunteer Management

Volunteer Coordination: Recruit, Roster, Recognise

Volunteer coordination is not about finding people. It is about keeping them. Here is the three-step framework.

Gezira (from Black Series II) by Frank Stella, illustrating How to Roll Out a Platform to 400 Clubs Without Losing Your Mind

Governance

How to Roll Out a Platform to 400 Clubs Without Losing Your Mind

The technology is the easy part. Change management, champion training, and lowest-common-denominator support are what make or break it.

Convention by Robert Ryman, illustrating The Economic Value of Volunteering in Australian Sport

Guides

The Economic Value of Volunteering in Australian Sport

Australian sport runs on volunteers. The ABS says their labour is worth $47 an hour. Most clubs have never done the maths on what that means for their organisation.

Club events - The Event Coordinator's Playbook

Events

The Event Coordinator's Playbook

You have been asked to organise the club event. Here is how to handle registration, ticketing, catering, and check-in without a meltdown.

Point of Pines (from Black Series II) by Frank Stella, illustrating 10.5 Million Sport Volunteers and a £6.3 Billion Problem

Guides

10.5 Million Sport Volunteers and a £6.3 Billion Problem

Sport England's latest data shows sport volunteering is recovering - but still 1.7 million below pre-pandemic levels. The £6.3 billion question: what happens when those volunteers don't come back?

The Dylan Painting by Brice Marden, illustrating The Price of a Volunteer Hour in America Just Hit $34.79

Guides

The Price of a Volunteer Hour in America Just Hit $34.79

Independent Sector updated its annual volunteer value estimate. The methodology is simple, the implications are not, and most nonprofits are still not using the number.

Arcs From Sides or Corners, Grids & Circles by Sol LeWitt, illustrating Your Volunteers' Time Is Worth More Than You Think

Guides

Your Volunteers' Time Is Worth More Than You Think

A club secretary spending 8 hours a week on admin is burning $19,500 a year in volunteer labour. Most committees have never done this calculation.

Club operations - Managing Sideline Behaviour at Australian Sports Clubs

Club Operations

Managing Sideline Behaviour at Australian Sports Clubs

When a parent loses it on the sideline, your response defines your club. Here's how to de-escalate using techniques from world-leading negotiators.

Club operations - Pre-Season Checklist: Everything Your Club Needs Before Round 1

Club Operations

Pre-Season Checklist: Everything Your Club Needs Before Round 1

The pre-season scramble is predictable. Use this checklist to get everything done before the first game, not during it.

Two Centimeter Wavy Bands in Colors by Sol LeWitt, illustrating 75.7 Million Americans Volunteered Last Year. Here's What Tha

Guides

75.7 Million Americans Volunteered Last Year. Here's What That Actually Costs.

AmeriCorps just released the biggest volunteering dataset since the pandemic. 4.99 billion hours. $167 billion in economic value. And a massive shift nobody is talking about.

Untitled #36 by Robert Ryman, illustrating How to Use Data to Keep Members From Leaving

Guides

How to Use Data to Keep Members From Leaving

Your membership data tells you who is about to leave before they do. Here is what to track and what to do about it.

Twin by Robert Ryman, illustrating Australia's Volunteers Are Worth $566 Billion. So Why Do We Treat Them Like They're Free?

Guides

Australia's Volunteers Are Worth $566 Billion. So Why Do We Treat Them Like They're Free?

The 2024 Snapshot of Volunteering puts a number on what most of us already suspected: the country would collapse without its volunteers. The question is what we do about it.

Club operations - Communications and Marketing for Clubs: What Actually Works

Club Operations

Communications and Marketing for Clubs: What Actually Works

Club marketing does not need a strategy deck. It needs consistency, the right channels, and someone who sends the newsletter on time.

Club events - How to Plan Club Events That People Actually Attend

Events

How to Plan Club Events That People Actually Attend

Most club events fail because of logistics, not the idea. Fix the friction and attendance follows.

First Theme #29 by Burgoyne Diller, illustrating The Secretary's Survival Guide

Governance

The Secretary's Survival Guide

You just became club secretary. Here is everything you need to know about minutes, records, correspondence, and keeping your sanity.

Untitled (N.Y. World's Fair) by Ad Reinhardt, illustrating How to Increase Member Engagement at Your Club

Guides

How to Increase Member Engagement at Your Club

Member engagement drops when communication is one-way and events are an afterthought. Here are five things that actually move the needle.

Untitled by Kenneth Noland, illustrating How to Run a Sports Club: The Complete Guide

Club Operations

How to Run a Sports Club: The Complete Guide

Running a sports club is part governance, part logistics, part community management. This is the guide nobody gave you when you put your hand up.

4:1 (for David Novros) by Brice Marden, illustrating How to Set Up Membership Tiers That Make Sense

Guides

How to Set Up Membership Tiers That Make Sense

Most clubs have too many membership tiers or too few. Here is how to structure tiers that serve your members and simplify your admin.

Eagle Turquoise 7H#4 by Robert Ryman, illustrating TidyHQ vs Spreadsheets: When to Upgrade

Comparisons

TidyHQ vs Spreadsheets: When to Upgrade

Your spreadsheet works until it doesn't. Here are the signs it is time to move to proper membership software.

Ritual by Cy Twombly, illustrating Nobody Went to the Club to Be the Treasurer

Club Operations

Nobody Went to the Club to Be the Treasurer

You took the treasurer role because nobody else would. Here is how to do it well without it consuming your life.

Collage by Ad Reinhardt, illustrating How to Manage Club Finances Without Losing Your Mind

Guides

How to Manage Club Finances Without Losing Your Mind

Club finance does not need to be complicated. Automate invoicing, connect Xero, and give the committee real-time visibility.

White Flower by Agnes Martin, illustrating Free vs Paid Membership Software: What Clubs Should Know

Comparisons

Free vs Paid Membership Software: What Clubs Should Know

Free membership tools exist. But they come with limits that cost volunteer time. Here is how to decide whether free is actually cheaper.

Goudron sur verre 45.5 x 76.5 cm, 1948 by Pierre Soulages, illustrating How to Recruit and Retain Volunteers for Your Club

Volunteer Management

How to Recruit and Retain Volunteers for Your Club

Recruitment is not the hard part. Retention is. Here is how to stop losing good volunteers to burnout and frustration.

Buried Cube Containing an Object of Importance but Little Value by Sol LeWitt, illustrating How to Handle Membership Renewals

Guides

How to Handle Membership Renewals Without Chasing People

Stop chasing members by text and email. Automated renewals with the right timing convert 80% of members without manual effort.

Classico 5 by Robert Ryman, illustrating How to Set Up Email and Comms for a New Committee

Guides

How to Set Up Email and Comms for a New Committee

Don't use personal email for club business. Here's how to set up communications so the next committee doesn't start from zero.

The Reservoir, Horta de Ebro by Pablo Picasso, illustrating TidyHQ + Xero: The Complete Integration Guide

Integrations

TidyHQ + Xero: The Complete Integration Guide

Connect TidyHQ with Xero in 15 minutes. Automatic invoice sync, payment reconciliation, and GST-compliant reporting for your treasurer.

Beginning by Kenneth Noland, illustrating Pre-Season Checklist: Everything Your Club Needs

Club Operations

Pre-Season Checklist: Everything Your Club Needs

The season starts in six weeks and the committee hasn't met yet. Here's everything you should have sorted before the first whistle.

Composition with Large Red Plane, Yellow, Black, Gray and Blue by Piet Mondrian, illustrating Committee Handover: How to Not

Governance

Committee Handover: How to Not Lose Everything

When a committee member leaves, everything they knew goes with them. Unless you build handover into the system.

City Landscape by Joan Mitchell, illustrating Membership Management for Small Clubs: What You Actually Need

Club Operations

Membership Management for Small Clubs: What You Actually Need

You do not need Salesforce. You need something your volunteer treasurer can use at 9pm on a Tuesday.

The Bordeaux bottle by Juan Gris, illustrating TidyHQ + Stripe: Accepting Online Payments for Your Club

Integrations

TidyHQ + Stripe: Accepting Online Payments for Your Club

Accept credit card payments for memberships and events through Stripe. Setup takes 10 minutes and fees are 1.75% + 30c per transaction.

Club operations - Starting a New Club: What You Need From Day One

Club Operations

Starting a New Club: What You Need From Day One

Before the first training session or the first meeting, there are decisions that will shape your club for years. Here's what to get right early.

Spectrum Colors Arranged by Chance VI by Ellsworth Kelly, illustrating Meeting Minutes for Clubs: Why Your Committee Needs a

Governance

Meeting Minutes for Clubs: Why Your Committee Needs a Better System

Good meeting minutes are not bureaucracy. They are the institutional memory of your club. And they should be consistent across every club in your sport.

Club operations - Starting a New Club: What You Need From Day One

Club Operations

Starting a New Club: What You Need From Day One

Starting a club involves more than enthusiasm. Incorporation, insurance, bank accounts, governance - here is the practical checklist.