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You put your hand up at the AGM. Maybe nobody else would. Maybe you thought it'd be a couple of hours a week. Now you're the president — or the secretary, or the treasurer — and you've discovered that running a sports club is a second job that nobody pays you for.
This guide is everything I wish someone had given me when I started working with clubs. It's not theory. It's the practical stuff that matters when you're trying to keep 150 members happy, the lights on, and the state body off your back.
Governance: the boring stuff that keeps you legal
Every incorporated association needs a constitution. If you inherited one from 1987 that references fax machines, it's time to update it. Your state or territory has a model constitution — start there. It covers the things that matter: how you elect a committee, how you handle disputes, what happens if the club folds.
Your committee needs, at minimum:
- President — chairs meetings, represents the club publicly
- Secretary — manages correspondence, keeps minutes, handles compliance filings
- Treasurer — manages the bank account, reports on finances, lodges the annual return
In practice, you'll want more roles. A membership officer. A volunteer coordinator. A social media person. But those three are the legal minimum in most jurisdictions.
Hold your AGM every year. File your annual return with the relevant authority. Keep minutes of every committee meeting. These three things are the difference between a functioning club and one that loses its incorporation status.
Finances: the bit that scares everyone
Open a club bank account with at least two signatories. Never — I cannot stress this enough — run club money through a personal account. It doesn't matter how small the club is. The moment money gets mixed, trust evaporates.
You need a budget. It doesn't need to be complicated. Income on one side: membership fees, event revenue, grants, sponsorship. Expenses on the other: venue hire, equipment, insurance, affiliation fees, trophies, end-of-season function.
If your club turns over more than $150,000 a year, you probably need to register for GST and lodge a BAS quarterly. If you're under that threshold, you might still choose to register — you can claim GST credits on purchases. Talk to an accountant. The $500 you spend on advice will save you $5,000 in mistakes.
Keep receipts for everything. Use accounting software. Even a simple spreadsheet beats a shoebox of receipts, but proper software like Xero or MYOB is better.
One number every treasurer should know: your break-even membership count. How many financial members do you need to cover your fixed costs? If the answer is 120 and you have 125, you don't have a healthy club — you have a club that's five resignations from insolvency.
Memberships: your actual job
Membership management is the core of what a club does. Everything else flows from it. Get this right and most other problems shrink.
Categories matter. A junior member, an adult member, a social member, and a life member all have different rights, different fees, and different expectations. Set your categories up properly from day one.
Renewals are where clubs bleed members. Not because people want to leave — because they forget, or the process is annoying, or nobody chased them. The average club loses 15-20% of its members each year to passive lapse. That's members who would have renewed if someone had made it easy.
Send renewal reminders 30 days before expiry. Then 14 days. Then 7 days. Then on the day. Automate this. You will not remember to do it manually for 180 members.
Know your numbers. How many financial members do you have right now? Not last year's count. Right now. If you can't answer that question in under 30 seconds, your membership system isn't working.
Track new members, lapsed members, and retention rate. A club with 200 members and 30% annual churn needs to recruit 60 new members every year just to stand still. That's more than one a week.
Events and fixtures
If you're a competitive sports club, fixtures are probably managed by your league or association. Your job is everything around the fixture: ground setup, volunteers, canteen, scoring, results reporting.
For non-fixture events — registrations days, presentation nights, fundraisers, working bees — you need a system. Who's organising it? What's the budget? How are people signing up? Who's bringing the sausages?
The clubs that do events well have one thing in common: they plan them at the start of the season, not the week before. Put every event on a calendar in January. Assign an organiser. Set a budget. Then you're executing a plan, not improvising.
Communication: the thing everyone gets wrong
Here's what most clubs do: send a mass email about everything, post the same thing on Facebook, then wonder why nobody reads it.
The problem isn't effort. It's architecture. You're sending training updates to social members. You're sending AGM notices to juniors. Everything goes to everyone, so everyone ignores everything.
Segment your communication. Parents of juniors need different information than senior players. Social members don't care about training schedules. Committee members need governance updates that would bore everyone else.
Use the right channel for the right message:
- Email for formal communication — invoices, AGM notices, policy changes
- SMS for urgent, time-sensitive messages — ground closures, last-minute changes
- Social media for engagement and community building
- Your website or app for reference information — contacts, forms, schedules
And for the love of everything: don't use Facebook Messenger as your primary communication tool. When the person managing the Facebook page leaves the committee, you lose access to every conversation.
Compliance: the stuff that can actually shut you down
Insurance is not optional. Public liability insurance protects the club if someone gets injured at your venue or event. If you're affiliated with a state body, you probably have some coverage through them — but check what it actually covers. Many policies exclude specific activities or have conditions you need to meet.
Working with Children checks. If your club has junior members, every adult who works with them needs a current check. Every state has a different name for it — Blue Card, WWCC, Working with Vulnerable People — but the requirement is universal. Keep a register. Check expiry dates. This is non-negotiable.
State body affiliation. Most sports require clubs to affiliate with their state sporting body annually. This usually means paying a fee, submitting a list of members, confirming your insurance, and meeting governance requirements. Miss the deadline and your teams can't compete.
Annual reporting. Incorporated associations must file an annual return and, depending on size, audited financial statements. Miss these and you risk losing your incorporation — which means losing your legal identity, your bank account access, and your ability to enter contracts.
Volunteers: the people doing all of this for free
The median volunteer at an Australian sports club contributes 14 hours per week. Read that again. Fourteen hours. That's a part-time job, unpaid, on top of their actual job.
And here's the kicker: in most clubs, 80% of the work is done by fewer than 20% of the members. You know who they are. You're probably one of them.
The answer isn't to recruit more volunteers. You'll burn through them. The answer is to reduce the amount of work that needs to be done. Automate membership renewals. Use online forms instead of paper. Let members update their own details. Stop printing newsletters.
Every hour of admin you eliminate is an hour a volunteer gets back. Multiply that across a season and you're talking about keeping people who would otherwise quit from exhaustion.
The reality
Here's the truth nobody puts in the governance manual: running a club is mostly admin. It's chasing unpaid fees on a Sunday. It's updating the website at 10pm. It's answering the same question from 30 different parents. It's filing the annual return two days before the deadline because you forgot.
Most of this falls on three or four people. They're doing it because they care about the club, not because they enjoy the admin.
The single most impactful thing you can do as a club administrator is reduce the admin load. Not by working harder. By using systems that do the repetitive work for you. Automatic renewals. Online forms. Integrated communication. Real-time financial reporting.
You volunteered to run a club, not to run an office. The less time you spend on admin, the more time you spend on the thing that actually matters: the community you built this club around.
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