AusCycling
“Australia's national cycling body — managing development academies across track cycling, BMX racing, and mountain biking disciplines through TidyHQ.”
Club Administrator, Club Secretary
The organisation
AusCycling is Australia's national cycling body, headquartered at Level 6 South Tower, 459 Collins Street, Melbourne. The organisation manages membership administration and development academies across multiple cycling disciplines — track cycling, BMX racing, and mountain biking — serving youth and development-level cyclists from U15 through U19 across every state.
The challenge
As the national body overseeing all cycling disciplines in Australia, AusCycling manages a staggering 203,703 contacts — one of the largest membership databases of any TidyHQ customer. Development academies in NSW, WA, and other states each need their own event management, registration, and communication workflows while maintaining national consistency.
How TidyHQ helped
TidyHQ manages AusCycling's membership administration, development academy registrations, event scheduling across disciplines and states, the shop for merchandise and course materials, and Google Analytics integration for tracking. With over 8,600 emails sent, TidyHQ is embedded in Australia's cycling infrastructure.
The outcome
Since implementing TidyHQ, AusCycling has fundamentally changed how they operate.
- 203,703 — Contacts in the database
- 10+ — Years of operational history preserved
- 8,649 — Emails sent through the platform
Members renew online and register for events through the same platform. The committee spends less time on logistics and more time building the community.
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