Club AdminBeginner
Setting up automated membership renewals
TidyHQ Team5 min read
Stop chasing lapsed members by text message. This guide shows you how to configure renewal reminders, payment links, and grace periods in under ten minutes.
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Frequently asked questions
How many renewal reminders should I send?
Three is the sweet spot: one 14 days before expiry, one on the day, and one 7 days after. TidyHQ lets you configure the exact schedule and personalise each message.
Can I offer different payment methods for renewals?
Yes. TidyHQ supports credit card, direct debit, and bank transfer. You can also enable partial payments or instalment plans for higher-value memberships.
What happens when a member does not renew?
After the grace period you set, TidyHQ automatically moves them to lapsed status. They lose access to member-only content but their history is preserved, so re-joining is simple.